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Shipping & Returns

Shipping

How We Ship:
Shipping carriers may be selected during checkout. Carrier options may vary depending on items purchased and shipping destination. Orders may be shipped in multiple packages for efficiency.

Shipping Rates:
Shipping rates are provided during checkout. These are based on individual carrier rates and subject to change.


Returns & Exchanges

If you're unhappy with your order for any reason, you're welcome to return or exchange your items within 15 days of receipt. All items must be unused, unwashed, in their original packaging, and with the original tags. Please note that shipping charges are non-refundable. All returns and exchanges are subject to a 15% restocking fee. Any damages must be reported within 5 days of receipt for a refund and/or replacement.

Please contact us via e-mail or phone before returning your merchandise. Be sure to include your order #, name, address. phone number and the item you want to return and mail it to:

OrganicBabyWearhouse.com
Attn: Returns/Exchanges
PO Box 18831
Asheville, NC 28814

For your protection, we recommend that you return all items through a traceable carrier such as USPS, UPS or FedEx. OrganicBabyWearhouse.com is not responsible for items damaged or lost in transit. Credit will be issued when the item has been returned and will be applied to the payment method used during purchase.

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